1. What materials are your jewelry made of?
We use the finest materials, including 18k gold, and diamond to ensure the durability and brilliance of each piece.
2. How do I check my ring size?
We provide a detailed sizing guide on our website. You can also contact customer service to help you choose the right size.
3. What payment options are available?
We offer multiple payment methods, including online payment via credit/debit cards and cash on delivery.
4. How long does shipping take?
The order is usually processed within 1-2 business days, and shipping takes 3-5 business days depending on your location.
5. Can I return or exchange the jewelry?
Yes, we offer a 14-day return and exchange policy from the time of receipt of the order, provided that the item is in its original condition and has not been used.
6. Do you offer custom designs?
Yes, we can design custom jewelry to meet your specific needs. Please contact us for more details.
7. How can I care for the jewelry?
We recommend cleaning the jewelry with a soft cloth and avoiding using strong chemicals or storing it in damp places.
8. How can I contact customer service?
You can contact us via:
Email: support@flawless-diamond.com
Phone number: +974 666
If you have any other questions, do not hesitate to contact us. We are always happy to serve you